To troubleshoot this problem, please follow the steps below:
- Is your Classcloud connected to Internet? Read here on how to connect the ClassCloud to the internet
- Are you following the proper steps for content sync ? Click on this link 'content sync' to watch a video which shows the procedure for this.
- This sync takes 8-10 minutes approx. (depends on the speed of your internet) to start as it first calculates the number of files that needs to be downloaded