My classcloud is not turning on. What should I do?

     

    If your classcloud is not turning on, please follow the steps to troubleshoot:

    • Have you connected the power adapter to Classcloud
    • Have you turned on the power switch button that's wall mounted
    • Press the power button (round black/silver button) present on the top of the Classcloud
    • If lights (green and white LEDs) on Classcloud is glowing then wait for 3-4 minutes to get the wifi network.
    • If not check the adapter by connecting into another power switch (wall mounted in the same room)
    • Check if the adapter is properly fixed (tightly held) into the power switch/source.

    If you are still facing the issue please connect with our customer support team at cse@zaya.in