If your classcloud is not turning on, please follow the steps to troubleshoot:
- Have you connected the power adapter to Classcloud
- Have you turned on the power switch button that's wall mounted
- Press the power button (round black/silver button) present on the top of the Classcloud
- If lights (green and white LEDs) on Classcloud is glowing then wait for 3-4 minutes to get the wifi network.
- If not check the adapter by connecting into another power switch (wall mounted in the same room)
- Check if the adapter is properly fixed (tightly held) into the power switch/source.
If you are still facing the issue please connect with our customer support team at firstname.lastname@example.org