My classcloud is not turning on. What should I do?



    If your classcloud is not turning on, please check for the following:

    • Have you connected the power adapter to Classcloud?
    • Have you turned on the power switch button next to the power socket on the wall?


    • Press the power button (round black/silver button) present on the Classcloud Box
    • If light (green and white LEDs) on Classcloud is glowing then wait for 3-4 minutes to get the wifi network.
    • If not, check the adapter by connecting into another power switch (mounted on the wall in the same room)
    • Check if the adapter is properly fixed (tightly pushed) into the power switch/source.

    If you are still facing the issue please connect with our customer support team at