To check if the tablet is on mute or unmute, please follow below steps:
- Press and hold the Power button.
- You will see the pop up box as shown in the image below.
- Click on the highlighted blue speaker icon to unmute the tablet as shown in the image.
- Check the video on the tablet and other tablets too
- Check with different student accounts. If problem occurs on the devices of the whole class, then kindly get in touch with out customer support team at email@example.com